Privacy Policy for MotionVibe.net
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and frequency of visits, device information, and interaction patterns. This information is collected through server logs, cookies, and analytics tools and may include class booking patterns, workout tracking frequency, and community engagement metrics. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving user experience, optimizing platform performance, analyzing usage patterns, and enhancing service delivery, which enables us to personalize content, improve platform functionality, and provide better service recommendations. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes name, email address, telephone number, billing address, payment information, membership status, and account preferences. This information is collected through registration forms, account updates, and payment processing systems and may include fitness goals, membership level, and communication preferences. The source of this data is direct user input during account creation and management. We process this information for managing user accounts, processing payments, providing service access, and maintaining security measures, which enables us to authenticate users, process transactions, and deliver personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes fitness preferences, workout history, class attendance records, personal goals, and social connections. This information is collected through profile creation, activity tracking, and community interactions and may include workout achievements, class reviews, and trainer preferences. The source of this data is user-provided information and automated activity tracking. We process this information for personalizing user experience, facilitating community connections, tracking fitness progress, and providing targeted recommendations, which enables us to deliver customized content, foster community engagement, and support fitness goals. The legal basis for this processing is our legitimate interests in providing personalized fitness and wellness services.
Your Rights:
Right to Access: You have the right to access your personal data, which means you can request a copy of all information we hold about you and confirm how we are using it. This includes the ability to receive a copy of your personal data, verify the lawfulness of processing, and understand how your data is being used. To exercise this right, you can submit a written request through our dedicated privacy portal or contact our privacy team at [email protected]. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification: You have the right to have inaccurate or incomplete personal data rectified. This means you can ensure your data is accurate and up-to-date at all times. This includes the ability to correct personal details, update account information, and modify fitness preferences. To exercise this right, you can update your information directly through your account settings or submit a correction request. We will process your request within 15 days and may require account login credentials, email verification, and identity confirmation to verify your request.
Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data points, and withdraw consent for data processing. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection team. We will process your request within 30 days and may require password confirmation, identity verification, and explicit confirmation of erasure intent.
Right to Restrict Processing: You have the right to limit how we use your personal data, particularly when you have concerns about its accuracy or our processing methods. This includes the ability to pause data processing, limit data usage, and temporarily block new data collection. To exercise this right, you can submit a processing restriction request through our privacy settings. We will implement restrictions within 7 days and may require account verification, written confirmation, and specific processing limitation details.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller. This includes the ability to download your data, transfer information between services, and maintain a copy of your records. To exercise this right, you can request a data export through our account settings or privacy portal. We will provide your data within 30 days and may require two-factor authentication, account ownership verification, and destination service confirmation.Data Processing and Protection
We process Service Data which includes membership details, class bookings, workout schedules, fitness goals, and attendance records. This processing involves automated data collection, user input validation, and algorithmic analysis, enabling us to optimize class scheduling and personalize fitness recommendations. For example, in the context of fitness, this includes tracking class preferences and workout progression. The legal basis for this processing is legitimate interest and contractual necessity, specifically to provide core fitness scheduling and tracking services.
We process Technical Data which includes device information, IP addresses, browser types, session data, and usage patterns. This processing involves automated logging, performance monitoring, and system optimization, enabling us to ensure platform reliability and user experience. For example, in the context of fitness, this includes monitoring app performance during peak workout hours. The legal basis for this processing is legitimate interest, specifically to maintain service functionality and security.
We process Communication Data which includes messages, notifications, feedback, and support interactions. This processing involves message routing, notification delivery, and communication archiving, enabling us to facilitate instructor-member communication and community engagement. For example, in the context of fitness, this includes class announcements and trainer feedback. The legal basis for this processing is consent and legitimate interest, specifically to maintain effective communication channels.
We process Transaction Data which includes payment information, subscription details, and billing records. This processing involves payment processing, subscription management, and financial record-keeping, enabling us to manage memberships and process payments securely. For example, in the context of fitness, this includes class package purchases and membership renewals. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill payment obligations and comply with financial regulations.
We process Preference Data which includes workout preferences, dietary restrictions, fitness goals, and personalization settings. This processing involves preference analysis, recommendation generation, and profile customization, enabling us to deliver personalized fitness experiences. For example, in the context of fitness, this includes workout intensity preferences and class recommendations. The legal basis for this processing is consent and legitimate interest, specifically to provide personalized services.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
Our incident response plan includes immediate breach detection, containment procedures, and user notification protocols, with regular testing and updates.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27701, GDPR, and CCPA standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active membership plus 24 months after account closure to facilitate account reactivation and service improvement.
Usage Data: Retained for 12 months to analyze usage patterns and improve service quality.
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements.
Communication History: Retained for 36 months to maintain service continuity and resolve potential disputes.
Technical Logs: Retained for 6 months to ensure system security and performance optimization.
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy
At motionvibe.net, we utilize various types of cookies to enhance your fitness and wellness experience. Here’s how we use these technologies to serve you better:
Essential Cookies
Essential cookies serve fundamental functions for basic website operations and security. They process authentication tokens and session data to enable seamless access to your fitness schedules and class bookings. For example, these cookies maintain your logged-in status while booking multiple classes or accessing personal workout schedules. We use them specifically for:
– User authentication during class registrations
– Security measures to protect your fitness data
– Basic site operations for schedule management
– Session management for continuous access
– Technical stability across all features
Functional Cookies
Functional cookies enhance your experience by remembering your fitness preferences and customizations. They process your selected settings to provide a tailored experience. For example, they remember your preferred workout categories and instructor selections. They enable:
– Language preferences for international users
– Region-specific fitness content and schedules
– User interface customization for your dashboard
– Feature optimization for your most-used tools
– Personalized settings for workout tracking
Analytics Cookies
Analytics cookies help us understand how members interact with our fitness platform. They collect information about your journey through our wellness community, such as which classes are most popular and how members engage with different features. They track:
– Page interactions with workout schedules
– Navigation patterns through fitness content
– Feature usage in class bookings
– Session duration during virtual sessions
– User preferences for wellness activities
Performance Cookies
Performance cookies assess and improve our platform’s operation by monitoring technical aspects that affect your fitness experience. They ensure smooth operation during peak booking times and optimize content delivery for virtual classes by:
– Monitoring site speed during class registrations
– Identifying technical issues in live streaming
– Optimizing content delivery for workout videos
– Analyzing user experience in class bookings
– Tracking system performance during peak hours
Cookie Management
You can control your cookie preferences through:
– Browser settings for basic controls
– Cookie consent tools on our platform
– Privacy preferences in your account
– Account settings for personalization
GDPR Compliance
For EU residents, we ensure:
– Explicit consent mechanisms for all tracking
– Data minimization in fitness tracking
– Purpose limitation for collected information
– Storage limitations on personal data
– Processing transparency in all operations
CCPA Compliance
California residents have additional rights:
– Right to know about personal information collected during workouts
– Right to delete personal fitness data
– Right to opt-out of data sales
– Right to non-discrimination in service access
– Right to access collected information about activities
COPPA Compliance
Regarding users under 13:
– Age verification requirements for account creation
– Parental consent procedures for youth fitness programs
– Limited data collection from minor users
– Special protection measures for young members
– Parental access rights to minor accounts
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
Updates to this policy will be communicated through our platform, requiring acknowledgment when necessary. We maintain continuous compliance monitoring and regular review procedures to ensure your privacy is protected.
This policy was created specifically for motionvibe.net and covers all associated services within the fitness industry.